PROJECT AND TEAM RECOVERY

Something is not working and nobody can explain why.

You've asked. You've had the status updates. The dates keep moving and the answers keep being reasonable. At some point you stop wanting a plan and start wanting someone to tell you what is actually going on.

WHAT HAPPENS

One week. Most of it is talking to the people doing the work, individually and away from whoever they report to. I read what exists, look at what's been built, and follow the parts that don't line up.

I'm not reviewing against a methodology. The question is narrower: what is this meant to produce, what is happening instead, and where does the gap start. That's usually findable in a few days, because the people inside it already know. They've just never been asked in a way that made it safe to say.

WHAT YOU GET

A plain statement of what's wrong, what's causing it, and what to do about it. Ranked, so you know what to move on first. Short enough to read in one sitting, specific enough to act on the same week.

If the honest finding is that the project should stop, or that the problem isn't technical, or that it's structural, it will say so. That's usually why you're asking.

WHAT IT COSTS

$7,500 plus GST, fixed

One week. The scope is the diagnosis. If you want help carrying out the fix, that's a separate conversation and a separate decision.

WHERE THIS HAS WORKED

Quit Victoria had a $1m government project past its deadline, incomplete, and about to lose its funding. I stopped the build, interviewed everyone, and found they had ignored the country's most published cessation researcher and built something nobody wanted. We re-baselined with the funders, rebuilt around the evidence, and relaunched. Traffic up 300%, and it won a Leadership and Innovation award.

Victoria University had a 27-person department that four years of intent had failed to change, with a 10% cost reduction required and a rebrand landing at the same time. I mapped what wasn't working, restructured around outcomes, and recruited the director to run it afterwards. Overhead came down 20%, double the target, and the team's own satisfaction scores went up.

Maverick was winning more work while client and team satisfaction fell, because estimating was guesswork. I put one delivery practice across the 100-person agency, working with every department head. Delivery became predictable, the digital team grew 20%, and they won a £10m DHL contract.

WHAT THIS ISN'T

It isn't an audit and it doesn't produce a report for the file. A week is enough to find the problem, not to fix it.

It also isn't confidential from the team. People tell me things because I'm honest about what I'll do with them. If you need a review nobody knows is happening, I'm the wrong person.

IF YOU'D RATHER TALK FIRST

An hour, no charge. Describe the situation and I'll tell you whether a week would find anything.